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It is importat to take into account that Latin America is home to some of the fastest growing pharmacies globally, two of which are Mexican: Farmacias del Ahorro and Farmacia San Pablo. These are the top 10 most visited mexican online pharmacies according to ePharmacydata:

  1. Farmacias del Ahorro
  2. Farmacias Guadalajara
  3. Soriana
  4. Farmacias San Pablo
  5. Farmacias de similares
  6. Prixz
  7. Farmacias Benavides
  8. Farmalisto
  9. Farmacias especializadas
  10. Yza

1. Farmacias del Ahorro

Farmacias del Ahorro was founded in 1991 with only two branches and 30 employees, and has been dedicated to the sale of medications and personal care products ever since. Today it has 1,600 branches throughout Mexico. They have an average of more than 11 million visits per month.

They have their famous “Monedero del Ahorro” program, a system in which for each participating product purchased on the Farmacias del ahorro website or app, you will get electronic money with which you can buy any product from the app or website. This accumulated electronic money has no expiration date and can be used whenever you want. In addition, being in this affiliate program allows you to enjoy exclusive promotions and free products.

According to ecommerceDB, Farmacias del Ahorro’s online net sales have been increasing since 2019, reaching 333,5 million dollars in 2023. It is expected to grow in 2024.

2. Farmacias Guadalajara

Another company that has had sustained growth has been Farmacias Guadalajara, also called Super Farmacia. They own more than two thousand branches in Mexico and their website receives more than 4,6 million visits per month.

This company stands out for having one of the widest catalogues in Mexico, including products for health, personal care, baby items, food, household items, photoelectronics, etc. It also offers other services such as photo printing, airtime recharge, money transfer from pharmacy to pharmacy, electronic catalog sales, among others. They also seek to offer competitive prices and provide 24-hour, seven-day-a-week deliveries.

3. Soriana

Soriana is not a pharmacy per se, as it is a supermarket with a wide variety of products including more than 4,000 medicines. We have included it because this year it is in the top ten most visited mexican online pharmacies (more than 4.3 million visits per month on average). It allows you to shop from anywhere in the world, however, the delivery coverage is only within the limits of the Mexican Republic.

To shop at Soriana you only have to create an account with your email address, add your credit card or PayPal and a delivery address. In case you want to cancel your order, you can do it via WhatsApp, email, or phone.

Soriana marketplace

4. Farmacias San Pablo

This chain has the self-service modality in its physical stores and has home delivery with coverage in Mexico City, State of Mexico, Puebla and Queretaro.

In addition, you can also request your invoices, search for branches, check the status of your shipments and more. The app is currently available for download on Android and IOS systems. The are some categories that are excepted in the sale of products through digital channels such as controlled drugs, high specialty and oncology. They have 4,2 million visits to the webpage per month. 

Farmacias San Pablo website screenshot

5. Farmacias de similares

Established in 1997 and belonging to Grupo Todo Por Un País, it was created with the purpose of offering health products to the most underprivileged areas of the country. Currently, there are more than 8,000 branches and franchises established in Mexico and Chile. Its web page receives an average of more than 2,5 million visits per month.

One of their most outstanding promotions is that every Monday they have a 25% discount in the entire pharmacy. On their website you can find medicines, high specialty, healing materials (all instruments and products used for cures, surgery, among other surgical procedures), vitamins and supplements, and sexual health products.

In addition, it has a section called “Siminotas” in which it informs, for example, about what certain diseases consist of and what causes them.

6.Prixz

It is a new company compared to the other mexican online pharmacies in the market as it was born in 2016 and has already managed to enter into competition with the largest pharmaceutical franchises in the country. In its 7 years in the market, it has recorded consecutive growth, but ultimately its boost came with the COVID-19 pandemic when it received overwhelming acceptance from its target audience. This year Prixz, climbs two positions to sixth place with more than one million visits per month on average.

One of the most important and recent characteristics of the platform is the possibility of scanning your prescription through Artificial Intelligence, with the purpose of corroborating that it has the necessary data to ensure the delivery of medications. Among the mandatory information required to make the prescription valid are: the doctor’s data (name, ID number, institution of origin and specialty), drug specification (name, formula and dosage) and signature (in the case of antibiotics, this can be digital; but in the case of controlled drugs, it must be autographed).

To reinforce its eCommerce strategy and have a greater presence, the brand partnered with marketplace giants such as Amazon, Mercado Libre, Linio and Cornershop, as well as with delivery apps, Rappi being one of them.

Prixz website screenshot

7. Farmacias Benavides

It is one of Mexico’s leading pharmaceutical chains and is part of the International Retail Division of Walgreens Boots Alliance, a global pharmacy, health and wellness company. It has more than 1,000 stores in 20 states.

It allows ordering with free shipping via phone and website, and you can also order your products through Rappi or UberEats. They also provide information to their customers via social networks offering recommendations to improve their health, curious facts that may be of interest and product recommendations.

8. Farmalisto

Throughout Latin America, Farmalisto is considered the largest pharmacy chain, and in Mexico it has been gaining more and more importance (641.919 visits per month). It is a leader in the sale of specialized medications and allows orders to be placed 24 hours a day.

It was founded in 2013 in Colombia, initiating its operations in Mexico in 2014. They have presence in México City, Guadalajara, Nuevo León, Puebla, Yucatán, Chiapas, among others.

Farmalisto website screenshot

 

9. Farmacias especializadas

Founded in 1978, it offers high specialty medicines, healing material and general medicine. They also integrate products, medicines and services related to health. They have a mobile application, although orders can also be placed via telephone. They also publish informative articles on their website related to health.

They have more than 5,000 products and 7 categories: high specialty, general medicines, measuring items, sexual health, personal care, dermocosmetics, and lastly, vitamins and supplements.

10. Yza

Yza is a chain of pharmacies with more than 1,500 branches throughout Mexico. Among its products you can find patent, private label and generic medicines, hygiene products and more. They have 24-hour customer service and a medical office.

To place an order on their website you only need to register, select the products you need to put them in the cart and choose the payment method, in order to receive your products.

How is the online pharmacy industry

Nowadays, it is practically impossible to think of a type of business that is not immersed in the online world or starting to learn how to offer its products or services through the Internet. With the COVID-19 pandemic, which led us all to stay at home, the online world took on more momentum and essential services such as online pharmacies used it to offer medication to those who needed any type of treatment and could not leave their homes.

This practice of pharmacy eCommerce became popular worldwide. In the case of Mexico, many known pharmacy chains were able to adapt to the new reality and today continue to offer their sales and customer service from the web world without abandoning their physical locations. They found a way to work in a hybrid way with effective results.

Now, speaking specifically about Mexico, the sale of pharmacy at home via online has grown by 19% by offering all types of medication and products that have experienced a demand increase such as face masks. The increase in sales of certain products is reflected in an analysis carried out by EcommerceDB, a database operated by Statista, which indicates that the combination of e-commerce business and the sale of medications and medical products was “a gold mine” in times of pandemic.

According to a study by Convert Group, it was determined that during 2023 we would be able to see the emergence of additonal pharmaceutical marketplaces this year coupled with the modernization of last-mile delivery and the industry’s increasing adoption of an omnichannel experience. And it was right. We can see that the Soriana’s  pharmacy section has entered the top ten online pharmacies in the country with an average of more than 4 million visits per month.

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