Microsoft Copilot, down in Europe

No, this time the main subject is neither AWS nor Cloudflare, nor do they appear to be involved in the news, quite surprisingly. Microsoft, through its official Microsoft 365 Status account on X, has reported a service disruption that is affecting its users’ ability to access services since 11:00 AM, Spanish time.

This incident initially occurred in the United Kingdom; however, following an initial investigation, the company has explained that there are also impacts throughout the rest of Europe. As a result, users are experiencing difficulties accessing Microsoft Copilot or are encountering degraded functionality in some of its features.

The company has identified that the issue may be due to an unexpected surge in traffic, according to data from the service monitoring telemetry. Microsoft has explained that “We have identified an issue affecting the automatic scaling of the service to meet demand. We are manually scaling capacity to improve service availability and are closely monitoring the situation to ensure the desired outcome is achieved,”

Copilot is the virtual Artificial Intelligence assistant developed by Microsoft. Its primary purpose is to enhance productivity, streamline workflows, and assist with a wide variety of tasks. It operates as a conversational companion that utilizes advanced language models to understand your questions and requests, generate content, summarize information, and automate tasks.

(This is a developing story)

Image: Gemini